Guarantee Policy

Our Guarantee Policy on Live Aquatics:

Freshwater Fish
– 30 day guarantee with receipt
-Applies to all fish under $10

- Guarantee on fish over $10 is 7 days

- Applies to Fish and Invertebrates

- Includes Bettas

- NO receipt is required to receive a
replacement, it is required to receive general
store credit.

- No cash refunds under any circumstances

- Refunds will be given in store credit for the
amount shown on the receipt

- “In the bag” specials or special orders are
not covered under this guarantee.

- In some cases we may require that the
specimen be brought in for inspection