Our Guarantee Policy on Live Aquatics:
Freshwater Fish
- 30 day guarantee with receipt
-Applies to all fish under $10
- Guarantee on fish over $10 is 7 days
- Applies to Fish and Invertebrates
- Includes Bettas
- NO receipt is required to receive a
replacement, it is required to receive general
store credit.
- No cash refunds under any circumstances
- Refunds will be given in store credit for the
amount shown on the receipt
- “In the bag” specials or special orders are
not covered under this guarantee.
- In some cases we may require that the
specimen be brought in for inspection